Advanced Display Targeting Options for Pharma Brands

As online marketing technology advances, new innovative targeting options become available to advertisers. Over time, display advertising has grown from contextual and demographic targeting to now offer high impact, targeted media buys.


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Google Enhanced Campaigns

Date:  February 13, 2013 Analyst: Justin Freid and Mitch Cross, Directors, Search Engine Marketing Subject: Overview of and Recommendations on Google Enhanced Campaigns Background and Industry Implications: Earlier this week, Google announced a set of changes to how devices (mobile phones, tablets and desktops/laptops) will be targeted through AdWords. While these changes will affect how the [...]


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Facebook Graph Search

Date: January 28, 2013 Analyst: Michael Konowicz, EVP, Consumer Media and Justin Freid, Director, Search Engine Marketing Subject: Potential of Facebook’s New Product for Pharma Marketers Background: On January 15th, Facebook announced a new feature, currently in beta, that someday could rival search engines like Bing and Google. Facebook Graph Search is being hailed as [...]


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Google’s Knowledge Panel

Date:  December 7, 2012 Analyst:  Keat Boon, Sr. Planner, Search Engine Marketing and Tatiana Morozova, Supervisor, Search Engine Marketing Subject:  Overview of Google’s New Knowledge Panel Including FAQ by Google Background: On November 30, Google began piloting Knowledge Panel, an add-on to Knowledge Graph, which launched in May. Knowledge Graph serves up a reference guide [...]


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Channel Agnostic Media Planning for HCP Audiences

Date:  November 5, 2012 Analyst:  Karen Lichtig; SVP, Media Subject:  Overcoming Barriers to Channel Agnostic Efficiency Background and Industry Implications Media strategy has long been about the channel.  For example, journals were considered the “go to” channel to most effectively bring non-personal promotion (NPP) to healthcare professionals (HCPs).  Digital and other non-traditional media channel budgets [...]


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Impact of iPad on Medical Reprints Market

Date: October 22, 2012 Analyst: Brandy Colangelo, Manager, Buying Services & Deliverables Subject: How the iPad is Impacting the Reprints Marketplace Background: More pharmaceutical companies are moving away from traditional paper reprints and are arming their sales force with digital ePrints as a tool for communicating brand information to physicians. The pharmaceutical industry is beginning [...]


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Yahoo’s Rich Ads in Search (RAIS)

Date:  October 17, 2012 Analyst:  Tatiana Morozova, Supervisor, Search Engine Marketing Subject:  Recommendation on Pharma Brand Use of RAIS Background: To compete with Google’s robust advertising options, Yahoo/Bing started offering pharma advertisers the ability to serve black box ad units via their Rich Ads in Search (RAIS) platform as of Q4 2011. This allows advertisers [...]


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The Importance of Mobile Media

Date: October 15, 2012 Analyst:  Beth Haufler, Broadcast Media Supervisor Subject:  Making Mobile Media a More Effective Platform Background and Industry Implications: Mobile is a critical channel for reaching today’s consumers. It accounts for 10% of all Internet traffic, and Mashable reports that number is growing. It is an actionable platform.  Mobile customers are more [...]


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Email Marketing to Healthcare Professionals

Date: October 3, 2012  Analyst:  José Ferreira, Manager, ByDoctor® and Data Assets Subject: The Importance of E-Mail Marketing Background: Over the past five years we have conducted countless primary market research studies and one thing has become abundantly clear –virtually all healthcare professionals (HCPs) want to receive pharmaceutical product information via e-mail.  While there has [...]


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Effectiveness of Direct Mail Marketing to HCPs

Date: August 14, 2012 Analyst: Kate Korczykowski, Media Director Subject: Direct Mail in the Age of Digital Background: Direct mail has been a part of the promotional landscape for 140 years, since the advent of the Montgomery Ward Catalogue in 1872. Mail has unparalleled reach across the US with both consumers and HCPs and multiple [...]


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With advertising budgets shrinking and the use of new media channels growing, what are the keys to integration?

The keys to journal integration are simple. Once you craft the message that will resonate with your target audience, it's time to make sure you're using the correct media vehicles. Whether journals, targeted media, digital media or convention media, it's critical to understand the hearts and minds of your prescribers, and especially where they are accessing information. Journals themselves have continued to be the top source of info for physicians, but as budgets tighten, and schedules constrict, it becomes critical to know which are those most favored by your target physicians. After that, you need only determine the reach and frequency warranted by your product's lifecycle stage needs and the competitive landscape, to ensure the right level of journal integration into your media schedule.

What technology changes (mobile platforms such as Twitter, mobile web, apps, iPad, and Android) do you see being of use to you and your clients?

We believe mobile, in general, will offer tremendous opportunity for our clients to reach, interact, and create dialog with their customers in ways that were never possible before. Everyone at CMI has received their own iPad so we can all be in the position to experience firsthand how these technologies are going to change the way communication interaction will take place in the future. Clients are no longer constrained by the traditional "pushing" of messages into the marketplace. They are now in a position to create relatively low-cost, but useful, applications that help physicians treat patients and help patients care for themselves by becoming better-informed consumers of healthcare. In doing so, they can create an even stronger connection with our clients' brands than promotional messages can achieve by themselves. The interactivity of these new technologies allows our clients to become a part of the discussion taking place around their brands and the conditions they treat. Rather than having to talk at their customers, they can now speak with their customers.

Given recent decisions by some clients to put media planning and media buying services up for review, should the industry expect more such activity?

No surprises here. Pharma clients must always ensure success and accountability from all their expenditures. The more visible and attention-getting aspects of media spending changes have always been more obvious given third-party audits, media suppliers and others impacted when budgets are suddenly altered. Last-minute budget reductions represent a band-aid approach to expense control and can reduce promotional impact. Satisfying budget limitations while achieving desired behavioral responses are better dealt with at the source, and at the outset, to ensure proper planning and buying through application of a fully integrated and accountable process. Efficient planning, coupled with well-executed and optimized media buying, can produce required efficiencies without sacrificing results.

How has the media services industry changed in the past few years?

Today, media is tasked with creating engagement and facilitating dialog among clients, healthcare providers, patients, and caregivers. And thanks to the technology of our times, targeting can be pinpointed at the individual target physician level. Understanding how the new and emerging communications channels work together…and with traditional media…is important to successfully achieving our clients' business goals. The need for media transparency, flexibility, accountability, and adjustability is paramount in the dynamic marketplace of today. And, we have worked hard to perfect the ability to adjust media programs as needed to capitalize on the feedback that is continually streamed back to us as programs are launched.